Dear Valued CSI-Lustra Customers,
Cleaning and protection product manufacturers have experienced multiple raw material, packaging, and transportation price increases over the last several years. CSI continues in the pursuit of excellence to use the highest quality raw materials and provide high performance and cost effective chemical products to our partners. For over three years we have been able to maintain stable pricing by improving our manufacturing efficiencies and buying positions for our raw materials. In fact, we have kept the prices on our Ultra Concentrated cleaners unchanged for 5 years. After an extensive evaluation and searching for possible alternatives, we have determined that a pricing adjustment is unavoidable.
On March 1, 2018, prices will adjust up by 3% on some of our premium extra service products and 5% on all others. A complete price list will be available by the end of the business day on January 31st in the products tab in SMART for your review. Our weight requirements for additional quantity discounts and our dollar savings amounts for quick pay discounts will remain unchanged. All credit approved orders received for immediate shipment by February 28th will be invoiced at the current 2015 prices.
We sincerely appreciate your business and value your loyalty to CSI.
Please contact your Regional Sales Manager, AVP, Customer Service or myself with any questions.
Vice President, CFO